Frequently asked questions (FAQ)
Black and white pictures are displayed on start up
Possible Cause
Video cable is of poor quality or is not properly connected.
TV standard of TV does not match TV standard set on decoder.
Default TV standard on the decoder is PAL.
Solution
Replace and reconnect the video cable.
Use TV remote control to change TV standard of the TV to AUTO.
See instructions in this TV User Manual.
Video cable is of poor quality or is not properly connected.
TV standard of TV does not match TV standard set on decoder.
Default TV standard on the decoder is PAL.
Solution
Replace and reconnect the video cable.
Use TV remote control to change TV standard of the TV to AUTO.
See instructions in this TV User Manual.
Decoder indicators are off and decoder is not powered on after you press the power switch on the rear panel
Decoder remote control is not working properly
EPG is not displayed on the TV screen
No Audio heard
No Signal (No Picture, No Sound)
No Video displayed on the TV screen